Contact Us - Get In Touch Today

Our support team is available 9am–9pm Australian Eastern Time 7 days a week. If your matter is urgent, you can contact us on 1300 858 909.
Before contacting support, check out our ‘Frequently Asked Questions’ below. If you can’t find the answer you are looking for, get in touch with us by completing the contact us form, and let us know how we can help.
A member of our support team will be in contact with you in regard to your enquiry shortly.

What is your enquiry in relation to?

What is your enquiry in relation to?*

How can we help you today?*

I have an enquiry about my request of appointment.
I missed a call from a Medmate doctor.
I have already had a consultation but have a query about my consult/prescription.

How can we help you today?*

Confirm my delivery address.
Problem with my order.
Did not receive a confirmation for my order.
Payment issue with my order.
My order was cancelled.

Order number*

Your Name*

Phone*

Email*

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